NHTSA Complaint #11577791 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11577791
Vehicle	2018 FORD EDGE
Component	ENGINE
Date of Incident	March 12, 2024
Date Filed	March 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2018 Ford Edge purched certified pre-owned in Novemeber 2023. In February, engine light displayed after diagnostic was ran, we were told that there is a coolant intrusion and we would need to replace the entire engine, approximately $8k. Ford Autonation, Valencia and Ford customer service directed us to contact you so we can report the coolant issue which is a known recall for Ford Edge. The VIN number doesn't fall within the recalled models, but since our vehicle is having the same issue, Ford told us to report this issue to you so that the VIN or Factory can be included in the recall. Ford case # CXH01736957. Car is currently at the Ford Autonation, Valencia Service dept.

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