NHTSA Complaint #11577513 — 2020 FORD EXPLORER

[XXX] [XXX] Description On your vehicle, a rear axle bolt may fracture. Safety Risk If your vehicle was previously repaired for this issue under recall [XXX] to apply the electronic parking brake when the vehicle is shifted to park, a further repair is needed to prevent rear axle bolt fracture. A fractured rear axle bolt will allow the rear axle housing to move out of position, resulting in severe noise and vibration. If the rear axle bolt breaks, the driveshaft or half-shafts may become disconnected, resulting in loss of transmission torque to the rear wheels. Transmission torque is necessary to hold the vehicle in park and is also needed for the vehicle to move forward or backward. Loss of the vehicles forward power increases the risk of crash and injury. The loss of the primary park torque will allow the vehicle to roll in park if the parking brake is not applied, increasing the risk of crash and injury. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer for the repair of the rear axle bolts free of charge parts and labor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)