NHTSA Complaint #11576636 — 2020 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11576636
Vehicle 2020 CHRYSLER PACIFICA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

while driving at 55mph to lunch on the highway, my steering dash alarm reflected RED saying " SERVICE: POWER STEERING IMMEDIATELY, then almost without any warning the car died, power steering didn't work and I could not steer my car to a safe stop . IT DIED IN THE MIDDLE OF THE ROAD!!! I took a picture of the dash with my phone and would love to send it to you. I turned the car off, and after 30 seconds back on, no SERVICE WARNING initially, but then two minutes later the SERVICE POWER STEERING light came back on, but the car kept running and didn't die. Drove home, service warning went away, then as pulling into our driveway SERVICE WARNING came on again. Turned the car off, went and GOOGLED this issue and found out there was a RECALL NOTICE for all Pacifica Touring L models 2017 to 2019, for this EXACT ISSUE, but my car is a Chrysler Pacifica Touring L 2020!!!!!!!!!! This issue could have gotten me and my wife KILLED due to the dangerous nature of this defect in the steering for the STOP / START battery system that controls the steering. THIS PACIFICA 2020 MODEL NEEDS TO BE ADDED RIGHT THIS MINUTE TO THE EXISTING 2017-2019 RECALL THAT NTSHA PUT OUT.

Related Complaints for the 2020 CHRYSLER PACIFICA

Other STEERING Complaints

#11713077 WHILE DRIVING DOWN MAJOR HIGHWAY, THE POWER STEERING LIGHT WENT ON. IMMIDIATELY MY POWER STEERING SHUT OFF AND I COU...
#11706885 The vehicle is unsafe to operate and presents an immediate highway safety risk. Shortly after purchase, the vehicle ...
#11698366 At low speeds while turning the wheel there is a severe shudder originating from the steering system resulting in a f...
#11690393 Power steering light came on immediately lost the ability to steer vehicle had to be towed in was told it was a batte...
#11686999 The steering wheel sticks in a slight right turn around the 1 o'clock position. I have not felt it on left turns. The...

Recent Complaints for the 2020 CHRYSLER PACIFICA

#11714584 ELECTRICAL SYSTEM This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...
#11714584 POWER TRAIN This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...
#11712272 POWER TRAIN Transmission shifts very hard from 2nd to 3rd gear and 4th to 5th gear at random times and at random speeds. Sometime...
#11711098 ELECTRICAL SYSTEM The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...
#11711098 ENGINE The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...
Check any vehicle history by VIN - Free vehicle history report