NHTSA Complaint #11576636 — 2020 CHRYSLER PACIFICA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11576636 |
| Vehicle | 2020 CHRYSLER PACIFICA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
while driving at 55mph to lunch on the highway, my steering dash alarm reflected RED saying " SERVICE: POWER STEERING IMMEDIATELY, then almost without any warning the car died, power steering didn't work and I could not steer my car to a safe stop . IT DIED IN THE MIDDLE OF THE ROAD!!! I took a picture of the dash with my phone and would love to send it to you. I turned the car off, and after 30 seconds back on, no SERVICE WARNING initially, but then two minutes later the SERVICE POWER STEERING light came back on, but the car kept running and didn't die. Drove home, service warning went away, then as pulling into our driveway SERVICE WARNING came on again. Turned the car off, went and GOOGLED this issue and found out there was a RECALL NOTICE for all Pacifica Touring L models 2017 to 2019, for this EXACT ISSUE, but my car is a Chrysler Pacifica Touring L 2020!!!!!!!!!! This issue could have gotten me and my wife KILLED due to the dangerous nature of this defect in the steering for the STOP / START battery system that controls the steering. THIS PACIFICA 2020 MODEL NEEDS TO BE ADDED RIGHT THIS MINUTE TO THE EXISTING 2017-2019 RECALL THAT NTSHA PUT OUT.
Related Complaints for the 2020 CHRYSLER PACIFICA
Other STEERING Complaints
#11713077
WHILE DRIVING DOWN MAJOR HIGHWAY, THE POWER STEERING LIGHT WENT ON. IMMIDIATELY MY POWER STEERING SHUT OFF AND I COU...
#11706885
The vehicle is unsafe to operate and presents an immediate highway safety risk. Shortly after purchase, the vehicle ...
#11698366
At low speeds while turning the wheel there is a severe shudder originating from the steering system resulting in a f...
#11690393
Power steering light came on immediately lost the ability to steer vehicle had to be towed in was told it was a batte...
#11686999
The steering wheel sticks in a slight right turn around the 1 o'clock position. I have not felt it on left turns. The...
Recent Complaints for the 2020 CHRYSLER PACIFICA
#11714584
ELECTRICAL SYSTEM
This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...
#11714584
POWER TRAIN
This submission supplements my prior NHTSA ODI complaint regarding the same vehicle and loss-of-motive-power conditio...
#11712272
POWER TRAIN
Transmission shifts very hard from 2nd to 3rd gear and 4th to 5th gear at random times and at random speeds. Sometime...
#11711098
ELECTRICAL SYSTEM
The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...
#11711098
ENGINE
The contact owns a 2020 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed, the engine s...