NHTSA Complaint #11690393 — 2020 CHRYSLER PACIFICA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11690393 |
| Vehicle | 2020 CHRYSLER PACIFICA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Power steering light came on immediately lost the ability to steer vehicle had to be towed in was told it was a battery issue and that was replaced picked the vehicle up the next day. It left me stranded yet again, took it back to the shop and now being told that the five year-old vehicle Needs an entire power steering rack not safe to drive.
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