NHTSA Complaint #11576625 — 2016 DODGE GRAND CARAVAN

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 10 MPH, the vehicle inadvertently lost motive power, coming to a complete stop in the middle of a busy intersection, nearly causing a crash. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission pump, resulting in damage to the transmission and requiring a replacement transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 95,000.