NHTSA Complaint #11576429 — 2011 LINCOLN MKZ

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11576429
Vehicle 2011 LINCOLN MKZ
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

I was driving home in rush hour traffic at approximately 50 mph. I tried to brake but the pedal went to the floor and I had no brakes at all. Turns out this was a recall issue for the same issue for the previous four years MKZs. Replacing the fluid did not fix the problem and the 2,000 dollars charged for just the module that controls this is disgraceful. That doesn't include the other thousand for a mechanic to install the part. I managed to avoid hitting anyone, but not by much. This is extremely dangerous and should be addressed

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