NHTSA Complaint #11500983 — 2011 LINCOLN MKZ

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11500983
Vehicle	2011 LINCOLN MKZ
Component	SERVICE BRAKES
Date of Incident	December 31, 2022
Date Filed	January 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Brakes worked perfectly until I had to stop suddenly. Brake pedal went almost to the floor before brakes engaged, and then only slightly. I made it home with them in that same condition. When I took it to the shop, the brakes worked perfectly again. At no time was any code shown. So far the shop can't get the brakes to do it again, but I can't trust the car I paid for. The NHTSA had a recall for the Lincoln MKZ up to 2010, but my 2011 has the same ABS module issue. Please expand the recall before someone else gets injured or killed.

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