NHTSA Complaint #11524892 — 2011 LINCOLN MKZ
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11524892 |
| Vehicle | 2011 LINCOLN MKZ |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Recently I have experienced a "soft brake pedal" on my 2011 Lincoln MKZ. I investigated online and here's what I found. So far there is no recall on this vehicle but SHOULD BE. NHTSA believes the hydraulic control valves can become corroded and stuck, causing soft brake pedals and longer stopping distances. In some cases, braking returns to normal when the valves subsequently become unstuck, causing an intermittent condition that makes a correct diagnosis difficult. On Ford's side, engineers discovered a gelatinous material that prevented control valves from properly returning to the closed positions after actuation. The automaker also found the gelatinous material likely occurred when brake fluid hit the valve coating. Federal investigators were able to recover affected brake components in some of the vehicles that were involved in crashes, and engineers confirmed stuck valves and corrosion of the zinc control valves. This problem has just recently evolved and it is very scary when applying the brakes and they go down to the floor. The car stops if you pump the brake pedal. My mileage is 150000 on my Lincoln MKZ but the car looks like new and is excellent shape.
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