NHTSA Complaint #11576334 — 2023 KIA SORENTO HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11576334
Vehicle	2023 KIA SORENTO HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	February 19, 2024
Date Filed	March 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

I was driving down the highway when my vehicle shut off with no warning and the parking break engaged. I was stuck in the travel lane with cars flying by me going 50 plus MPH. My vehicle has 7000 miles on it. According to KIA the hybrid battery failed and they don’t know why. KIA has been no help and as far as I know they are not looking into this issue. Upon further research there has been multiple instances where this hybrid model has just shut down while the vehicle is moving and KIA has been unable to resolve the issue. Myself and my children could have been severely injured or killed. They need to get to the bottom of what is causing these hybrid batteries to fail on brand new vehicles.

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Recent Complaints for the 2023 KIA SORENTO HYBRID

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