NHTSA Complaint #11576236 — 2018 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11576236
Vehicle 2018 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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