NHTSA Complaint #11575207 — 2021 FORD EXPLORER ENGINE

Complaint Details

ODI Number	11575207
Vehicle	2021 FORD EXPLORER
Component	ENGINE
Date of Incident	March 3, 2024
Date Filed	March 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My vehicle started to put up messages regarding going into power saver mode. The vehicle then said all wheel drive not available. After that electrical components started going unavailable such as power steering, brake assist, blind spot monitoring, cameras, and traction control. The vehicle then shut down while driving and all I could do was brake. When I attempted to restart the vehicle it did not restart. I jumped it and was able to safely pull it off the road. This is the 2nd time in three weeks this happened. Ford looked at the vehicle and tightened the battery cables. Then told me it was fine.

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