NHTSA Complaint #11575050 — 2019 DODGE JOURNEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11575050
Vehicle 2019 DODGE JOURNEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

Wind (40+ MPH) caught the door while I was opening it. The spring that holds it open and stops it in a certain position broke. The tack welds on the spring snapped and threw the spring into the car. The dealer service department is closed today, and the insurance is going to be contacted on Monday.

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