NHTSA Complaint #11352176 — 2019 DODGE JOURNEY
STRUCTURE:BODY issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11352176 |
| Vehicle | 2019 DODGE JOURNEY |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,500 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I HAD AN ACCIDENT THIS PASSED JULY 4, 2020 WHERE I HAD NO BRAKES. THAT EXPERIENCE WILL NEVER BE FORGOTTEN (PSTD). I TRAVELED THAT DAY 110 MILE ON THE FREEWAY AND REACHED MY DESTINATION STOPPED TO CHECK ADDRESS, THEN TURNED SLOWLY INTO A DRIVEWAY. MY FRIENDS PULLED THEIR CAR UP SO I CAN PARK BEHIND. I PULLED IN PRESSED ON BRAKES AND REALIZED THERE WERE NO BRAKES WHEN MY FOOT WENT ALL THE WAY TO THE FLOOR AND CAR STARTED ACCELERATING. MY FRIENDS DRIVE IS ON A DECLINE. VERY HILLING AREA IN HARRISON MI. I STARTING PRAYING ASKING GOD TO NOT HIT THEIR CAR, THEN NOT HIT THEIR HOUSES AND I SAW BUSHES THINKING THEY WOULD STOP ME. BUT TO NO AVAIL THE CAR DROVE THROUGH THEM JUST MISSING A TELEPHONE POLE. MY CAR HEADED BACK TO THE STREET GOING TOWARDS THE HOUSE ACROSS THE STREET. I AM STILL PUMPING THE BRAKES. SO I TURNED TO MY LEFT AND WENT THRU A WOODED FENCE HIT A STONE STUMP AND WENT SAILING (ACCORDING TO THE NEIGHBOR OF THE HOUSE) FOUR FEET INTO THE AIR AND CAME CRASHING DOWN ON A TREE. IN MY MIND I WAS THINKING THIS TREE WILL STOP MY CAR PRAYING NOT ENDING MY LIFE. THE CAR HIT THE TREE AND LANDED ON THE GROUND PROCEEDING TO THE STREET AGAIN. I AM NOW DRIVING DOWN DODGE HWY WITH ONCOMING TRAFFIC ON THE WRONG SIDE OF HIGHWAY. I PUT THE CAR IN PARK BUT THE CAR STILL DID NOT STOP. A STREET WAS COMING UP ON THE LEFT SIDE AND I TURNED TO GET OUT OF TRAFFIC AND THIS STREET WAS GOING UPHILL AND THE CAR STOPPED. THE CAR HAS BEEN WITH DEALERSHIP SINCE JULY 6,2020 AND 5 WEEKS LATER ON AUGUST 17, I RECEIVED A LETTER FROM FCA STATING "WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY."
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