NHTSA Complaint #11574323 — 2016 FORD FOCUS

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and vibrated abnormally while accelerating from a stop and the vehicle was moving from left to right. Additionally, while depressing the accelerator pedal, the vehicle failed to respond. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the clutch assembly was repaired four times in the past; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and suggested that the contact seek assistance from the dealer. The contact was also referred to the NHTSA Hotline for assistance. The failure mileage was 87,820.