NHTSA Complaint #11574249 — 2016 JEEP CHEROKEE

I received an FCA recall notice, GW270231, for my 2016 Jeep Cherokee Latitude related to the Catalyst Efficiency-U90 recall on 1/22/24. . I attempted to schedule a recall service appointment at two different local Jeep/Chrysler dealerships. The first one (Aritioli Jeep) Enfield, CT. stated they were unable to obtain the correct parts and that I should keep calling their parts department to know when the parts were obtained. I scheduled the recall service with Bertera Jeep/Chrysler in West Springfield, MA for 2/29/24. I was informed on 2/26/24 that my appointment was canceled because they did not know when they would have the required parts. The service representative stated it would take months and advised I should call them for a status update each month. I need assistance and support to ensure the required parts are sent to the dealership so I can resolve this Jeep recall issue promptly.