NHTSA Complaint #11574238 — 2018 HYUNDAI ELANTRA GT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11574238
Vehicle 2018 HYUNDAI ELANTRA GT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

The engine is consuming excessive oil. The car has about 72k miles on it and I’ve owned it for almost 4 years. I called corporate Hyundai to tell them what’s going on after having multiple recalls fixed at the dealership, I was allowed to drive off the lot with no oil in my vehicle. Upon getting an appointment for the engine issue via corporate Hyundai, I was told to they would have to keep my car but have no loaner vehicles for me because they’re all out of commission for engine issues. I shortly received a call from them saying the engine isn’t covered under warranty and that they have to do a $942 cleaning and then if that doesn’t work, I need a new engine and Hyundai will do nothing to help me with this because I am not the first owner. I bought the car from a Hyundai dealership.

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