NHTSA Complaint #11711029 — 2018 HYUNDAI ELANTRA GT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11711029
Vehicle 2018 HYUNDAI ELANTRA GT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I've contacted Hyundai to try and do a recall repair on my Hyundai Elantra GT 2018 both through a local dealership (Planet Hyundai in Golden, CO) and Hyundai corporate. The engine is stalling and knocking very bad to the point where it's no longer drivable. It's burning oil non-stop and I am constantly adding oil to it. I'm getting pushback from Hyundai saying I never fixed the recall when I was actually not notified to begin with. I'm the 2nd owner of the car so if I was never notified, how can I be responsible for something I was never told about? Now they are saying this little sensor was supposed to help let you know there's a problem with the engine (sounds like a check engine light?). Hyundai has known about their engines being faulty for quite some time. I need this vehicle to get to and from my job as well as taking my grandson to multiple doctor's appointments each week because he has a disability (he's only [XXX] old). They need to take responsibility for this. Is there anything the NHTSA can do? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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