NHTSA Complaint #11710651 — 2018 HYUNDAI ELANTRA GT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11710651 |
| Vehicle | 2018 HYUNDAI ELANTRA GT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
I purchased the car on April 7th, 2022 with roughly 115k miles on it and got a blinking CEL shortly after. The engine was listed as a recall and was swapped with 115,610 miles on it directly after the swap. During this, the Hyundai dealership representative called Hyundai's engineer department twice, trying to get this taken care of by Hyundai/paid for by them and they denied it twice, causing me to have to pay half of what the company I got the car from covered. I was told it was denied due to being the 2nd owner and for high mileage/being out of warranty because of this mileage. I submitted all repair invoices and proof of payment through the Hyundai Campaign Reimbursement Portal, got ignored for about 3 months, then when I followed up, I was denied for the same reason, approximately around September 30th, 2025. The settlement terms for these engines typically cover all subsequent owners and do not have a mileage cap for the lifetime warranty, yet I was still illegally denied. As seen, That you have already exhausted Hyundai’s internal rebuttal process without success. I would appreciate any and all help in receiving the money paid rightfully given to me due to Hyundai's non compliance on this matter, thank you very much.
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