NHTSA Complaint #11677085 — 2018 HYUNDAI ELANTRA GT

In mid-2024, the vehicle experienced a flashing check engine light. I brought it to Murfreesboro Hyundai (TN), where they confirmed the oil was low and started an oil consumption test. A bearing clearance test (BCT) was also performed and passed. After back-and-forth over several weeks, I was told the oil consumption was within spec, but the dealership stated Hyundai would cover all necessary repairs, including a combustion chamber cleaning, under warranty. I was told this work was completed and the vehicle was returned to me. In July 2025, the exact same flashing CEL returned. I brought the car back to the same dealership, where they again found the oil was 2.5 quarts low. However, this time they claimed no previous combustion cleaning or repairs had been done, and that I would now need to pay over $1,100 out of pocket for the same cleaning that was supposedly already performed — and which they had told me would be covered under warranty. This indicates that the dealership misrepresented completed service work, failed to address a recurring defect, and is now trying to shift the financial burden to me. Hyundai’s claim that oil consumption is not “high enough” to warrant coverage is concerning, especially when the condition continues to damage the engine and cause driveability issues. This appears to be part of a broader known defect affecting Hyundai 2.0L engines. I am requesting that NHTSA investigate Hyundai’s handling of oil consumption, engine misfire, and warranty practices related to the 2018 Elantra GT and similar models.