NHTSA Complaint #11574104 — 2016 KIA OPTIMA

I'm noticing that I'm burning oil frequently. I started to notice this becoming an issue summer of 2023. Once when I get an oil change about 3-4 Weeks later my oil light comes on. Then I would have to put oil and my car. The dealership always ask me if I'm sure that I want an oil change because I haven't hit my time for an oil change. 26th Feb 2024 I spoke with Kia Customer Care and they stated that this is not an issue and that oil consumption is not under warranty. I stated that I didn't inquire about the oil consumption. I repeated my question asking if it's a known issue that the Kia optimas burn oil. Angel the customer care representative stated that it isnt. However, I started how is when I took my car to numerous dealerships and mechanics that they all said the same thing. That I spoke to a Kia dealership before I called and they stated that it was a known issue. Once when I said that, Angel changed her story and said yes that it is a known issue but all cars burn oil. I asked was there a solution for this issue. Angel then repeated the same thing and I said thank you for your time and got off the phone. Needless to say there was no solution made.