NHTSA Complaint #11574060 — 2016 JEEP CHEROKEE

The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, she heard an abnormal ticking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle needed an oil change. The vehicle was repaired, but the failure reoccurred, after which the check engine warning light illuminated. The vehicle was taken back to an independent mechanic, who diagnosed failures with the lifters and cam shaft, resulting in a misfire in cylinder #5. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.