NHTSA Complaint #11573900 — 2016 KIA OPTIMA

When I was coming home from work my car lost power and didn’t accelerate anymore when I was on the freeway. I almost didn’t make it to the shoulder when trying to pull over. Every single light I could imagine came on when I was trying to pull over, It said check hybrid system, BSP system failed, etc. All the lights came on at once. My car didn’t start, so I had to wait on the side of the freeway at 4am for a ride and a tow. Kia told me that I need service records to prove that I was up on my maintenance and that the reason my engine failed was at no fault of my own, But I am up on maintenance. That same dealership had my car in February 2023 and said my car was in perfect condition and up on maintenance, I just needed a new transmission. Now just a year later, Suddenly my engine failed and they are saying it might be because I didn’t get oil changes. There are recalls on Kia engines made in 2016 but for some reason my car isn’t included in the recall even though I know I took car of my car and that engine just wasn’t good.