NHTSA Complaint #11573740 — 2016 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11573740 |
| Vehicle | 2016 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
While driving the vehicle engine shuts off or goes neutral and I am unable to keep driving. A message pops up on the dash that says “Shift to P and then shift to desired gear.” Car does not drive after doing this. I have to restart engine twice, both times the engine is delayed to start making a loud running noise. This has happened multiple times while driving all while my young children were in the car on busy roads. I have been lucky not to have been in a major accident yet. I have taken my car into the shop multiple times but they do not know how to fix this. I’ve reported it to the local dealer, they are no help either. New battery, all fluids full, full tank, no warning before the car shuts off while driving. I’ve seen hundreds of posts from drivers of the same make and model have the same issue. I’m appalled there is no recall. This can be very fatal if not addressed.
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