NHTSA Complaint #11573563 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11573563
Vehicle 2016 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I had no warnings at all, had driven the vehicle just an hour prior, I go to get in vehicle and start it, I put the gear in drive and the dash board lights up saying service transmission, service brakes, "D" on dashboard blinking, engine light on, when I try and drive forward the vehicle does not move and says to put the car in "P" at "0" mph, when I did that the car starts to roll. The emergency break light is also lit up on dash board and unable to turn it on or off pressing button. I have to turn vehicle completely off to stop it from rolling. When pressing on brake the brake is completely locked up and unable to push it down. The 4WD light is also lit up on dashboard. It also made a loud bang jolt when put in Drive or Reverse. Then put in Park and begins to roll. My safety and others safety is put at risk because of no warning signs of having issues then unable to stop the vehicle from rolling could have caused my vehicle to roll into another car, home or even a person walking by. I am unable to leave my home or drive. I see online this has happened to thousand of other people even when there car was new and they were driving. This could've been so dangerous if I were on the road driving when it happened. Now I am stuck and cannot leave my home. I have had battery disconnected and reconnected and nothing helped. This appears to be an ongoing issue with this vehicle and needs to be recalled and fixed. I had no warning lamps, messages or other symptoms prior to this happening. A/C went out on this vehicle at only 20k miles, had the whole thing replaced. Then started intermittently working on and off. Summer 2023 Had last recall fixed end of 2022 when engine light came on, dealership said it was an engine thermostat that dealership fixed under extended warranty and said they also did a recall fix.

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