NHTSA Complaint #11573457 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11573457
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 1, 2022
Date Filed	February 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My engine has locked up at 60,000 miles . I got the car when it was only 30,000 miles on it back in Jan 2021. It locked up on me in Oct 2022. I took it to the Carolina Hyundai dealership . Corporate will not help me get the engine fixed because of the first owner not keeping up with the oil changes . But I did my part in keeping up with the vehicle maintenance. I even tried filing this with BBB Auto but it went in their favor . All because I could not get the information for the maintenance of the vehicle that happened 2012-2016. Due to privacy and security reasons . Auto shops will not release what was done on the vehicle and some was not reporting to CarFax then when the car was owned by the first owner . Please help .

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