NHTSA Complaint #11572378 — 2013 CHRYSLER 200 SEATS

Complaint Details

ODI Number	11572378
Vehicle	2013 CHRYSLER 200
Component	SEATS
Date of Incident	July 31, 2023
Date Filed	February 16, 2024
Mileage	40,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2013 Chrysler 200. The contact stated that while the vehicle was parked and unoccupied, the front driver's side seat headrest exploded without impact. The contact drove the vehicle to the residence. The contact's husband purchased the headrest from the dealer and replaced the headrest. The contact related the failure to an unknown recall. An unknown dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer denied reimbursement. The failure mileage was approximately 40,300.

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