NHTSA Complaint #11571815 — 2018 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11571815
Vehicle 2018 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage 126,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2018 Ford Edge. The contact stated while driving 45–50 MPH, the check engine warning light illuminated. While starting the vehicle, the check engine warning light illuminated, and the wrench symbol was displayed. While driving at an undisclosed speed, the vehicle was shaking and slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed that a torque replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 18V390000 (Power Train). The failure mileage was approximately 126,000.

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