NHTSA Complaint #11570343 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11570343
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

UNKNOWN While driving, the check engine light came on and the car started idling rough. When accelerating the car would shake tremendously, feeling like it would die right there in the middle of the road. When I stopped at where I was going, I checked the oil and there was no oil in the engine. I added oil but it did not help the situation. I made an appointment with the dealership in Waco, Texas and when I showed up they stated they no longer had room for me and to make another appointment. They also stated I didn’t have a warranty as I am not the original owner even though I purchased the extended warranty and I have not passed the mileage or date. This is unacceptable as I do not feel safe driving my car and they did not honor the appointment I made.

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