NHTSA Complaint #11570090 — 2020 TOYOTA HIGHLANDER STRUCTURE

Complaint Details

ODI Number	11570090
Vehicle	2020 TOYOTA HIGHLANDER
Component	STRUCTURE
Date of Incident	December 1, 2023
Date Filed	February 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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