NHTSA Complaint #11569431 — 2011 HYUNDAI SONATA

The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 45 MPH, the instrument cluster started showing numerous warning lights. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled and lost power steering and braking functionality. The contact was able to coast to the side of the road and turned off the vehicle. The contact started smelling a burning odor in the cabin of the vehicle and saw smoke coming from under the hood. The contact exited the vehicle and opened the hood, and a large cloud of smoke was released. There were no flames, but the contact smelled the odor of melted plastic and rubber. The Fire Department was called but the vehicle did not catch on fire. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that prior to the failure, the vehicle had been consuming an abnormal amount of engine oil. The contact stated he was adding one quart of engine oil per week. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included. The failure mileage was approximately 189,000.