NHTSA Complaint #11569287 — 2018 VOLKSWAGEN ATLAS

My vehicle alerted me that I needed to start my vehicle, while I was driving. I had accelerated to a speed of about 25mph, when I got this alert. My vehicle stalled and I pulled over to restart, but my vehicle would not restart again. I had my vehicle towed to VW of ST AUGUSTINE. I took 2 days for my vehicle to be diagnosed by the dealership. Upon speaking with VW of St AUG, I advised that I had not had any notification of engine lights and/or system failure issues. I advised I was hearing no tapping and/or whining noises at all. This incident was very scary and put my life and other lives in jeopardy. My vehicle was unsafe to operate and I was not aware. I was informed by the dealership that they had no way detecting an issue of this manner without taking the engine apart. I was advised that a pulley inside my engine bent and cause another piece to brake. They are advising I need a brand new engine which will cost $16k to replace. For an issue, no one was aware was going on.