NHTSA Complaint #11569136 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11569136
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I had the vehicle towed to a mechanic when I was driving out of town and the check engine light came on. I pulled over and was able to get off the freeway and safely park. I called for a tow tuck. At the time the check engine light came on it started to stutter and act like it was out of gas or oil. I just had my oil changed few weeks ago and had plenty of gas. I could tell something wasn't right. When I found a safe place to pull over and park while I waited for the tow truck. I tried to start the engine and it would crank but quickly start shaking. I tried starting it up to see if I could make it to a church that was several yards away and when I tempted to it quickly started to shake and out of fear of getting stuck or hit I just let it stay put until the tow truck came. Once the tow truck arrived they were having a hard time getting it to start to get on the truck. I had it towed to a local mechanic and it stated that it failed the compression test and needs a engine repair. Since it needs a new engine I had it towed to the Hyundai dealership and after they performed there tests it came to the same conclusion. New engine. At this point, the dealership says it's not covered. The car has 89k miles. At this point I'm at the mercy of the dealership and honestly I just want out of this car and in a safe and reliable vehicle. I owe more than what's its worth. I feel like the moment I purchased this vehicle it was a lemon and had alot of issues arise that shouldn't

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