NHTSA Complaint #11569061 — 2022 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11569061
Vehicle 2022 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The car has been taken to the dealer multiple times for not accelerating out of 1st gear when starting up, and also for shuddering at high speeds. We have been stranded, hundreds of miles from home on 2 occasions, first with less than 30,000 miles because the spark plugs needed to be replaced. And the second occasion, also hundreds of miles from home, because the car failed on the highway and limped into a dealership, where one of the fuel injectors was replaced at approx 50,000 miles. The mechanic at this dealership voiced his concerns that these were the original fuel injectors, He said he was aware of the problem, but was only permitted to replace one of the fuel injectors. The car continues to shudder at occasionally, and refuses to shift out of 1st gear at odd times. We have tried to get Hyundai to replace the fuel injectors, but they refuse. I would like this to be serve as a record of our problems so that others can be aware of a problem that exists with these cars. This is a safety issue, as if the car will not accelerate on a highway or crossing a road, it is possible to have an accident. Also, having the car fail on a remote highway is also a safety issue.

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