NHTSA Complaint #11714497 — 2022 HYUNDAI SANTA FE

The car was purchased new on June 30, 2021. On January 25, 2024 at 38,347 miles the horns failed to work and were replaced under warranty. About a week ago (c. January 24,2026) the horns again failed. The dealer was called and I was told that there was no recall on the horns and I would have to pay around $91 for the horns plus labor. The service manager told me that this is a common problem that has to do with where the horns are mounted on the vehicle. They are behind the front bumper and exposed to the elements. I feel that this is a serious design flaw and a safety issue that should be addressed by the manufacturer. There should be a recall instead of customers buying new horns every two years. Had the horns failure occurred during an emergency situation it could have resulted in an accident and possible loss of life.