NHTSA Complaint #11680011 — 2022 HYUNDAI SANTA FE
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11680011 |
| Vehicle | 2022 HYUNDAI SANTA FE |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
Bought Car in 2022 when COVID was still a problem. I had problems with the LED screen on the dash turning off. It did come back after about 10-15 minutes. I had to pull over to the side of the road in the meantime. I brought my car in and no problem was found. I was told that there was no way they could order a $6,000 part if they could not reproduce the problem. I still have had this problem periodically, but it does not last as long. This can be a safety risk when the screen goes out when driving. My check engine light has gone off many time in the 3 yrs and 7 months of me owning the vehicle. I am asked if the light is blinking when this occurs. If I said 'no', I was told 'then you don't have to worry'. I had my car in to evaluate the engine light on, and was told not to worry that no code showed up (I did not get a service record if they didn't find any thing, despite me asking). The very next day I was stranded on a busy Hwy. My car was towed to the shop. I barely got off the Hwy as one of my fuel injectors was bad. I was 45 min from my home and the check engine light went on. I started driving home and called the service dept. I was told that as long as the light was not blinking, it would be ok, and I tomorrow I should call for an appt if it is still on. My car started to act up when I was nearing my home, but it was drivable. The next morning the light was still on. I did not feel safe driving it around and felt it was another fuel injector. I was driving my car to the shop and the car was slowing down a little at a time. By the time I was about 1/2 mile from the shop, my car was only going 14 miles per hour. I was driving on the side of the hwy with my flashing lights on. Very unsafe. I know that I have a lemon for a car, but not taken seriously, that is a PROBLEM. I have had many more times that my engine light was on and would bring it in for an evaluation. Sometimes things were found, other times not. I am concerned about that lack of concern.
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