NHTSA Complaint #11568792 — 2020 TOYOTA COROLLA

The contact owns a 2020 Toyota Corolla. The contact stated while the vehicle was parked, the gear shifter was shifted to drive and then reverse, but the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was towed to the dealer and a diagnostic test was performed. The vehicle was diagnosed with a locked cylinder. The dealer stated that there was recall for the failure however, the vehicle had exceeded the mileage limitation. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 19V544000 (Electronic Stability Control, Service Brakes) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,249.