NHTSA Complaint #11700972 — 2020 TOYOTA COROLLA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11700972 |
| Vehicle | 2020 TOYOTA COROLLA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Beginning on April 18, 2025, my 2020 Toyota Corolla LE began experiencing repeated failures involving multiple safety systems while driving. Without warning, several lights illuminate at the same time, including: Brake System Malfunction, Pre-Collision System, Parking Brake System, Vehicle Stability Control, Check Engine, and Secondary Collision Brake System. These warnings appear suddenly during normal driving, then sometimes disappear, then return again unpredictably. These failures disable several integrated safety systems and create a serious safety risk due to changes in braking performance, loss of stability control, and disabled collision-avoidance functions. Diagnostic scans from both the dealership and an independent mechanic repeatedly show: P1578 — Brake System Malfunction P265B — Rocker Arm Actuator Position Sensor Circuit Range/Performance (Bank 1) Both codes reappear even after being cleared. The vehicle was with Loving Toyota Lufkin, TX multiple times over seven months. They received over $7,100 in insurance payments for repairs, $463 towing cost (due to the negligence of Loving Toyota) and almost $1,500 in rental cars (Paid by State Farm) but were unable to diagnose or fix the underlying failure. Loving Toyota also provided a courtesy rental for 7+ weeks while they did no repairs to the car. The safety warnings continue to occur. Toyota Corporate is now involved but the vehicle remains unsafe to drive. The same code P265B is present that was present back in April 2025. This car is not safe! The problem has been reproduced by me, the dealership, and an independent shop. The vehicle is available for inspection. All scans, photos, videos, and documentation are available upon request. Date first occurred: April 18, 2025 Issue continues intermittently to present day
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