NHTSA Complaint #11686565 — 2020 TOYOTA COROLLA

The contact’s mother owns a 2020 Toyota Corolla. The contact stated that while looking in the list of features on the infotainment center, the Forward Collision, Brakes, Accelerator, Lane Assist, On-Board Collision, and other safety features were flagged as malfunctioning. The contact stated that the list of malfunctioning systems seemed to have increased over time. The vehicle failed to turn off intermittently, causing the driver to make several attempts to turn off the vehicle. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 80,000.