NHTSA Complaint #11568217 — 2014 DODGE GRAND CARAVAN

On 7/1/2023 my vehicle began to malfunction while driving - power was flickering with EMC drive error flashing. When this happened, I was at a complete stop in traffic, so I put it in park, then restarted. Everything seemed to be fine, but I was cautious. The same thing happened again, so I pulled into a parking lot and went inside a store for a few minutes. I got back in the car, started the vehicle, then before pulling out into traffic, the center console reported a flashing error again, so I put it in park and restarted again, put my hazard lights on, then pulled away. I was consciously trying to stay a few car lengths behind vehicles ahead because I was nervous about what was going on and just wanted to keep away from other vehicles. I made it to an intersection where there was a red light with 2 cars ahead of me. I began braking and decelerated to around 5 MPH and within 30 feet of the vehicle in front of me when the vehicle lost power to the brake. I don’t recall if the steering also went out. I hit the bumper of the car in front of me, and her car was pushed into the car in front of her. Fortunately, I did not sustain any injuries. My airbags did not go off. My confidence in this equipment is seriously affected. How will I know this will not happen again? I could have died or taken the lives of other people. I requested that the company MobilityWorks not make any repairs to the vehicle until they explain the origin of the problem. Instead they replaced parts and stated they could not replicate the problem--it took them 6+ months to return the vehicle to me & the headlights do not even work. They refuse to inform me of what the malfunction was but cite neglected vehicle maintenance. I can document consistent vehicle maintenance. I refuse to drive this vehicle as it is clearly compromised. They aren't being transparent and should be required by law to notify disabled individuals including veterans of this risk. These modified vehicles are death traps!