NHTSA Complaint #11567464 — 2017 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11567464
Vehicle	2017 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	January 19, 2024
Date Filed	January 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Two times while driving the car shuts completely down, No acceleration, no warning lights, hard to steer. Both times luckily I was on a low traffic road. After it completely stopped and I tried to restart the car it would sound like it wanted to turn over but never did. It sounded like when someone floods a car. Another time it was -20 outside and I was starting it from my key starter ( I don't have one of the newer key fobs)...mine has a normal key with an electric lock and auto start buttons. Anyway I pushed the starter button and it acted like normal with the headlights blinked twice and normally it starts in about 3 seconds. When I went to get in my car it was off and stone cold. I went to start it and acted like I previously stated. The master mechanics can't find anything wrong with it both times I've had my car towed to the repair shop. They replaced the sparkplugs and battery and it happened again after it was "fixed" .

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