NHTSA Complaint #11715198 — 2017 JEEP COMPASS

The contact owns a 2017 Jeep Compass. The contact stated that while driving 10 MPH in the middle lane, the vehicle stopped unexpectedly. While accelerating, there was an abnormal grinding and clanking metallic sound coming from the vehicle. There were no warning lights illuminated. After three hours of being stranded on the roadway, the vehicle was towed to the residence. An independent mechanic determined that the failure was related to the drive shaft, transfer case, and driver’s side front half shaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,851.