NHTSA Complaint #11567336 — 2020 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11567336
Vehicle	2020 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	January 16, 2024
Date Filed	January 23, 2024
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact started the vehicle, and the power train malfunction indicator lamp warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter module. The contact was informed that the gear shifter module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.

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