NHTSA Complaint #11566785 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11566785
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 1, 2023
Date Filed	January 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Car has a distinct burning smell when driving it. This has been going on since late summer of 2023. I moved to a different state from NC to AL. Had it inspected and because it wasn’t smelling at the time the mechanic stated there were no issues. Also, got a recall for campaign 993 with my vin number from Hyundai and no dealership will honor it bc when they look up the vin it says no recall due. Please help me rectify this situation so I’m not out of a car. I don’t know if it’s bc I relocated that I’m not getting cooperation. I’m not able to even schedule an appt with the dealership bc of this. Please help.

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