NHTSA Complaint #11565866 — 2024 CHEVROLET SILVERADO 2500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11565866 |
| Vehicle | 2024 CHEVROLET SILVERADO 2500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
Truck has been in and out of the shop since July. For more than 70 days total. I received a printout from a Chevy dealership in Georgia that indicated the main computer system lost communication with other components 11 times. It indicated it lost communication with the brake system control module three times and lost communication with the engine control module twice. Not sure exactly what that means, but it sounds rather serious. I've been trying since July to get GM or the dealership to buyback or replace my vehicle. Neither had ANY interest whatsoever. After I provided the attached photo to GM, they decided to buy my vehicle back. Seems that this issue is bigger than I know and surely needs some oversight from NHTSA so no one gets seriously injured due to GM's carelessness to address issues when they were brought up.
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