NHTSA Complaint #11715545 — 2024 CHEVROLET SILVERADO 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11715545
Vehicle 2024 CHEVROLET SILVERADO 2500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 54,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode. During the failure, the transmission became stuck in 5th gear, and the vehicle operated at reduced speeds. The vehicle was turned off but failed to immediately restart. After approximately 15 minutes, the vehicle restarted, and the failure was self-corrected. The failures had occurred while hauling a heavy load and while not carrying a load. The message "Decreased Acceleration" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The transmission fluid was flushed and refilled, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 54,000.

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