NHTSA Complaint #11565530 — 2013 FORD TAURUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11565530
Vehicle 2013 FORD TAURUS
Component ENGINE
Date of Incident
Date Filed
Mileage 103,250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I’m not having any success with my local Ford Dealership or with Ford Customer Service getting my car covered under the Customer Satisfaction Program. I have fuel system issues, I need to replace both cats and 2 bad sensors, halfshaft, fuel system, and braking issues. The dealership said to contact Ford and Ford says it’s the dealership’s problem. If they don’t fix it, I’m done with Ford. If they can’t stand behind their products and their dealerships won’t help the customers, then my loyalty is done. I’ve already had to replace a poorly designed PTU at my expense and now this, buyer beware on Interceptors. Let’s hope I don’t have any other issues. No one seems to be willing to help and I’m beyond frustrated with this experience.

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