NHTSA Complaint #11567032 — 2013 FORD TAURUS

The contact owns a 2013 Ford Taurus. The contact stated while driving approximately 45 MPH, the vehicle shutoff without warning. The vehicle was towed to an independent mechanic and was informed that water was leaking, the water pump had failed, and the timing chain was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.