NHTSA Complaint #11565470 — 2017 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11565470
Vehicle	2017 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	December 23, 2023
Date Filed	January 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

*The passenger side sliding door will no longer lock. It will not lock with the clicker, the indoor power lock or manually. *This is a dangerous risk as an intruder may be able to access the interior of my van even if my kids or I are in it. Also, because it doesn't lock it could open while the car is driving injuring someone, etc... *I have not yet had it checked at a dealer. I found MANY other complaints from people saying the same thing. I assumed there was already a recall for this and was very disappointed that is not the case. I did not check with insurance, etc.. as our warranty has already expired and it wasn't caused by an accident, etc. *There was no warning that this was going to occur. It worked one day and didn't the next. I first noticed the problem about 3/4 weeks ago and have been looking for information, etc.. on recalls or what to do with this. It is obviously a safety hazard and it was not caused by anything we did.

Related Complaints for the 2017 DODGE GRAND CARAVAN

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Recent Complaints for the 2017 DODGE GRAND CARAVAN

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#11714179 — ENGINE — January 29, 2026 — I am writing to formally request that the National Highway Traffic Safety Administration review and consider an inves...

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