NHTSA Complaint #11695198 — 2017 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11695198
Vehicle	2017 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	October 6, 2025
Date Filed	October 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I purchased the vehicle on 9/15/2025 at approximately 103,900 miles. Around 10/6/25 at approximately 103,982 miles the driver side sliding door actuator has failed causing the door to get stuck in the lock position and creating a safety hazard. I reached out to Dodge today and spoke with a representative by the name of Lynn and they've declined to repair.

Related Complaints for the 2017 DODGE GRAND CARAVAN

Other STRUCTURE:BODY Complaints

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#11595447 — June 20, 2024 — We found a warranty extension for Dodge Caravan Driver and Passenger Sliding Door Power Lock Actuators, but when I se...

#11594333 — June 14, 2024 — Lock actuator malfunction. Unable to open side door.

Recent Complaints for the 2017 DODGE GRAND CARAVAN

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#11713511 — UNKNOWN OR OTHER — January 26, 2026 — Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (The doors do not open when...

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