NHTSA Complaint #11595447 — 2017 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11595447
Vehicle	2017 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	March 1, 2024
Date Filed	June 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

We found a warranty extension for Dodge Caravan Driver and Passenger Sliding Door Power Lock Actuators, but when I searched for our VIN, it is not included, but we are having the same problem. All of a sudden, our driver side sliding door was stuck shut, and would not open manually or with the key fob. I found a workaround from an online forum to hold the manual lock to open position, while pressing the unlock button either on the driver door or the key fob. Since then, when the sliding door shuts and wouldn't open, this is what we do. And then shortly after that, we noticed a loud buzzing sound coming from the same door when accelerating and the automatic lock activates.

Related Complaints for the 2017 DODGE GRAND CARAVAN

Other STRUCTURE:BODY Complaints

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#11676537 — July 28, 2025 — Vehicle: 2017 Dodge Grand Caravan Component/System: Sliding door lock actuator Is the part available for inspection u...

#11668238 — June 20, 2025 — Beginning at about 75,000 miles (1st lock actuator), my lock actuators seized and rendered the backseat passenger doo...

#11594333 — June 14, 2024 — Lock actuator malfunction. Unable to open side door.

Recent Complaints for the 2017 DODGE GRAND CARAVAN

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